DBLA sound

Privacy Policy – DBLA Sound (GDPR Compliant)

At DBLA Sound, we are committed to protecting your privacy. This policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679).

1. Data Controller

DBLA Sound – FZCO

Address: DSO-IFZA, IFZA Properties, Dubai Silicon Oasis, Dubai, UAE

Email: designdbla@gmail.com

Phone: +33 6 95 97 06 20

2. Personal Data Collected

We only collect data necessary for our operations:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (via secure gateway)

  • Order history

  • IP address, browser type, browsing behavior (via cookies)

3. Purpose of Data Processing

We process your data to:

  • Manage orders and deliveries

  • Contact you if an issue arises with your order

  • Send transactional emails (confirmation, tracking, invoices)

  • Handle customer service requests

  • Send marketing emails (if consented)

  • Prevent fraud

  • Analyze site performance (e.g. Google Analytics)

4. Legal Basis for Processing

We process your data based on:

  • The performance of a contract (online purchase)

  • Your explicit consent (e.g. newsletter, cookies)

  • Our legitimate interests (service improvement, analytics)

  • Compliance with legal obligations (e.g. invoicing)

5. Data Retention

  • Order data: 6 years (for accounting)

  • Contact/customer data: 3 years after last interaction

  • Cookies: up to 13 months

  • Marketing data: 3 years after last activity

6. Data Sharing

Your data may be shared with third parties only for the purposes listed above:

  • Hosting providers

  • Secure payment providers

  • Delivery services

  • Email marketing platforms (with prior consent)

    We do not sell your data.

7. Your Rights (under GDPR)

You have the right to:

  • Access your data

  • Correct your data

  • Request data deletion

  • Object to data processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, email us at designdbla@gmail.com.

8. Data Security

We apply appropriate technical and organizational measures to secure your data:

  • HTTPS encryption

  • Encrypted payment gateways

  • Restricted access to client data

9. Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can accept, refuse, or customize cookies via the cookie banner upon your first visit.

More info in our [Cookie Policy].

10. Complaints

You may lodge a complaint with the CNIL (French data protection authority) or the supervisory authority in your country of residence if you believe your rights are being violated.

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Extensión de garantía para sistema estéreo de motocicleta – Edición especial del sistema eléctrico

Ofrecemos una extensión de garantía exclusiva para nuestros sistemas estéreo:

Lo que cubre la extensión de garantía:

  • Fallos en el funcionamiento del sistema eléctrico del estéreo (circuito electrónico, placa base, conectores internos, fuente de alimentación integrada).
  • Defectos de fabricación no causados por un uso indebido.
  • Averías que afecten al sistema de alimentación o al sistema de audio interno.

Duración de la extensión:

La extensión añade 12 meses adicionales a la garantía estándar, además de los 12 meses de garantía legal inicial (para un total de 18 meses de cobertura).

Lo que no cubre la extensión:

  • Daños causados por una instalación incorrecta o modificaciones no autorizadas.
  • Averías debido a golpes, accidentes o intervenciones no autorizadas.
  • Oxidación causada por inmersión prolongada más allá de los límites de IP67 (por ejemplo, inmersión completa fuera de condiciones normales de uso).
  • Desgaste normal (por ejemplo, botones o cables externos dañados por el uso).

Extended Warranty for Motorcycle Stereo System – Special Edition Electrical System

We offer an exclusive extended warranty for our stereo systems:

What the extended warranty covers:

  • Malfunctions in the stereo’s electrical system (electronic circuits, motherboard, internal connectors, built-in power supply).
  • Failures caused by manufacturing defects not resulting from misuse.
  • Breakdowns affecting the power system or internal audio components.

Warranty duration:

The extension adds 12 additional months to the standard warranty, on top of the initial 12-month legal warranty (for a total of 18 months of coverage).

What the extended warranty does not cover:

  • Damage caused by improper installation or unauthorized modifications.
  • Breakdowns due to shocks, accidents, or unauthorized interventions.
  • Oxidation resulting from prolonged immersion beyond IP67 limits (e.g., full submersion outside normal usage conditions).
  • Normal wear and tear (e.g., buttons or external cables damaged through regular use).